Help & Support
Getting started
Start an adventure and select an unlocked stage. Your hero moves and fights automatically; choose one of three upgrades when leveling up. Combine gear, training and skills to defeat bosses. Clear Chapter 1 to unlock the Endless Tower. Change language in Settings.
Progress and iCloud
Permanent progress saves automatically. When iCloud is available, the Settings screen shows sync status. Use the same Apple account on both devices, connect to the internet and reopen the game. An active battle is not fully saved. If progress looks wrong, avoid resetting or reinstalling and contact support before overwriting more data.
Missing purchase rewards
Gold packs and gem packs are consumables, with no subscription or automatic renewal. If payment was interrupted, reopen the app and allow unfinished transactions to process. If the issue continues, provide the product name, purchase time and only the necessary parts of your Apple order information. Avoid purchasing repeatedly while the issue is unresolved. Refunds can be requested from Apple; Apple decides the result.
Reminders and sound
Settings lets you change sound, speed and the optional daily 20:00 reminder. Reminders require iOS notification permission. If a reminder is missing, check notification settings, Focus mode and device time.
Reset and deletion
Settings → Reset save deletes local currency, gear and permanent progress and cannot be undone. See the Privacy Policy for iCloud data and Apple transaction records. The game has no app account, so there is no separate account-deletion process.
For help, email charonyuwork@gmail.com. Include your device model, iOS version, game version, steps to reproduce and relevant screenshots. Do not send Apple passwords, verification codes or card numbers.