Privacy Policy
About this policy
This policy applies to the Q Hero Adventure iOS game. No app account is required. We do not operate a backend that receives player gameplay data, and the game has no advertising, analytics or cross-app tracking service.
Progress and device data
Gold, gems, equipment, stage progress, quests, achievements, cosmetic choices, settings and transaction records used to prevent duplicate rewards are stored on your device. An active battle is not fully saved; leaving the game may require restarting that stage. The game does not send us your name, email, phone number, location, photos, contacts or advertising identifier.
iCloud sync
When iCloud is signed in and available, Apple private iCloud key-value storage syncs permanent progress and related purchase records across devices using the same Apple account. Data is sent to Apple iCloud and does not stay entirely on the device. We do not operate our own save server or have an operator dashboard for reading your private iCloud saves. Apple provides this service under its privacy policy.
In-app purchases
The shop offers four optional consumable gold packs and four consumable gem packs. Contents and quantities are shown before purchase; gold packs also include the displayed bonus gems. Apple App Store and StoreKit process payment. The app handles product and transaction IDs to verify transactions, grant rewards and prevent duplicate grants. Records are stored locally and may sync with your private iCloud save. We do not receive your credit card or bank details. Consumables do not offer the usual non-consumable restore-purchases feature; unfinished transactions are retried when the app starts again.
Daily reminders
If you enable daily reminders and allow notifications, the app schedules a local notification at 20:00 on your device. It does not send a push token to us. Turn reminders off in game Settings or iOS notification settings.
Retention and deletion
Local data remains until you reset the save, delete the app or erase device data. Settings → Reset save deletes local progress, including unused currency and gear, and cannot be undone. Deleting the app does not necessarily delete private iCloud saves or Apple payment records; reinstalling may reload cloud progress. Check your Apple account/iCloud storage settings to manage game cloud data; available controls depend on the system version. Apple retains its own transaction records according to its policies.
Support and this website
If you email our support address, we receive your email address, message and any attachments you choose to send, solely to respond and resolve the issue. Do not send passwords, verification codes or card numbers. We retain support correspondence for as long as needed to handle the request. You can request deletion by email; data held by Apple must be managed with Apple. This website uses our existing VPS and network service providers, which may process basic connection logs such as IP addresses, timestamps and requested paths. This does not mean the game includes a tracking SDK.
Children and policy updates
This game is not offered in the Kids Category. Your regional App Store displays the age rating. These privacy practices apply to all players. If a future feature collects or transmits new data, we will update this policy and provide notice and consent where required.
For help, email charonyuwork@gmail.com. Include your device model, iOS version, game version, steps to reproduce and relevant screenshots. Do not send Apple passwords, verification codes or card numbers.